The New Telecom Policy (NTP) 1999, Other Service Providers (OSP), will be allowed to operate by using infrastructure provided by various access providers for non-telecom services. The Telecom Commission in May 1999, allowed the registration of Call Centres (International and Domestic), in the country under this category. According to the Terms and Conditions of the Telecom Commission in February 2000 these application Service Providers could take telecom resources from the authorized Telecom Service Providers could take telecom resources from only authorized Telecom Service Providers, and should not infringe on the jurisdiction of other authorized Telecom Service Providers and will not provide switched telephony.
The Department of Telecommunication (DOT) will charge a processing fee of Rs.1000/- per case. From its inception, over 2500 cases have been registered under OSP category until date. These companies should meet the revised terms and conditions of OSP registration dated 05.08.2008